ChurchApp features
Read about member management, sermons, events, groups and the other tools available for your church.
View featuresFrequently asked questions
Help for members and church admins with accounts, memberships, privacy, church setup, branding and packages.
For members
Getting invited, staying connected and choosing what you share with your church.
Member loginHow do I get an account?
Your church administrator adds or imports your membership and sends you a secure account setup invitation by email. Already have a ChurchApp account? Use the same email and password when another church adds your membership.
Can I use the same account on web and mobile?
Yes. Sign in with the same account on the website and in the mobile app. Choose your church to see its news, member pages, branding and available features.
Can I belong to more than one church?
Yes. One account can have memberships in several churches. Switch your selected church to see that community’s own content and member options. You do not need a separate account for each church.
Who can see my directory information?
You choose whether your profile appears in each church’s member directory. Phone and email visibility can be controlled separately, and your choices can be different for each church membership.
Why are some features missing from my menu?
Events, sermons, shop and giving depend on your church’s package. The content you see also depends on what your church has published. Ask your church administrator if an expected feature or update is unavailable.
How does M-Pesa giving work?
Your church can publish its M-Pesa Paybill and account instructions. Use those details to give directly through M-Pesa and keep its confirmation message. ChurchApp does not collect or automatically confirm the payment.
For church admins
Church setup, member management, branding, packages and the tools available to your team.
Read the setup guideHow does our church get started?
The platform owner enrols the church, assigns its administrators and sets its package. Once you have admin access, sign in to manage your church’s settings, members and content.
Can one church have multiple admins?
Yes. A church can have several administrators, each using their own account. The platform owner manages church admin assignments. A person can also administer more than one church while keeping church-specific membership records.
How do we add or import members?
Create members individually or import them using the CSV template in the Members list. New users receive a secure account setup invitation by email. An existing person can be added to another church using the same account email.
Can we export our member records?
Yes. Use the searchable and sortable Members list, then export the records as PDF or Excel. Member records and exports stay scoped to the church you are administering.
How do we change our church’s branding?
Open church Settings to configure your logo, colours, fonts and member profile colour styles, including gradients. These settings apply to your church’s web and mobile experience.
Who assigns our package and expiry dates?
The platform owner assigns the church’s plan and subscription dates. The active package determines which optional modules are available. A plan assignment triggers an email notification to the church admins.
Can we preview what a member sees?
Yes. Use the member impersonation action in the Members list to open that person’s view of your church. A label stays visible while you are impersonating. The preview is read-only and remains limited to the selected church membership.
Can we generate and remove sample data?
Yes. Church Settings lets you generate sample batches with English content and images. You can generate more than one batch and remove batches later. Accounts or records that are still needed by other church data are retained where necessary.
Church and account setup
See how church enrolment, member invitations and login work on web and mobile.
Read the setup guide